Roadhouse Service

Roadhouse Service uses the latest PDA and PocketPC technologies to deliver a robust and flexible service tool for your workforce. The service module enables your staff to capture service details in real-time, while you can collect and analyse business critical data instantaneously.

When conducting your service delivery, either on-site or in the field, Roadhouse Service gives you multiple connectivity options for data download. The application also supports bluetooth technologies for the accessories you may need to use.

Workflow Setup

Roadhouse Service is simple to set up. You can create a process to suit your individual needs with minimal effort:

• Customise the software to match the needs of your workflows. Save multiple profiles for different users and download to separate devices
• Screens can be tailored for ease of use. Interfacing to backend systems is achieved using Roadhouse WorkQueue.

Easy Connectivity

• Roadhouse Service allows you to choose the data download method: synchronise with your computer using network or GPRS mobile connection.
• You can complete service details while disconnected, using predefined templates or jobs previously downloaded.

Benefits and Features

• Between 20-30% technician productivity increase due to less travel time and more ‘on-the-job' time
• Improve customer service through timely data exchange
• Better allocation of resource through real-time routing
• Eliminate data re-keying
• Use templates to record adhoc services
• Software easily personalised to your business processes
• Attach photos that are embedded within documents
• PDA screens can be landscape or portrait
• Time stamped records for an audit trail

Used in Industry for

• Service jobs
• Preventative maintenance
• Repair and maintenance jobs
• Maintenance allocation and tracking
• Operational checklists

Other Roadhouse Mobility products

Roadhouse WorkQueue
Roadhouse Inspect
Roadhouse Sales PDA